Contactless Card Payments
What is contactless?
Contactless payment allows you to make safe and secure payments with a simple tap.
Whenever you find a contactless symbol, wherever you are in the world, tap your American Express contactless Card on the payment terminal, wait for the beep, and you're ready to go.
Contactless payment is just as secure as Chip and PIN, and you're covered by the same fraud protection and guarantees.
How to use your Contactless Card?
Step 1
Check if your Card has the contactless symbol
Step 2
Look for the contactless symbol displayed at the merchants payment terminals
Step 3
Tap your Card on the payment terminal.
Step 4
Wait for the confirmation beep. it's as simple as that
Contactless Payment FAQs
Contactless works through short-range wireless technology. The card machine picks up a signal from your Card when it's very close to it.
Step 1:
Check if your Card has the contactless symbol.
Step 2:
Look for the contactless symbol displayed at the merchants' payment terminals.
Step 3:
Touch your Card on the payment terminal.
Step 4:
Wait for the confirmation beep. It's as simple as that
Contactless works through short-range wireless technology. The card machine picks up a signal from your Card when it's very close to it.
Step 1:
Check if your Card has the contactless symbol.
Step 2:
Look for the contactless symbol displayed at the merchants' payment terminals.
Step 3:
Touch your Card on the payment terminal.
Step 4:
Wait for the confirmation beep. It's as simple as that
Look for the contactless symbol on the back or front of your Card.
Look for the contactless symbol on the back or front of your Card.
Yes, it's very secure. Our contactless Cards use the same encryption technology as our chip and PIN Cards.
Yes, it's very secure. Our contactless Cards use the same encryption technology as our chip and PIN Cards.
We don't recommend tapping your wallet or purse on the payment terminal if you have more than one contactless Card in it. Take out your American Express contactless Card and touch that to the terminal instead.
We don't recommend tapping your wallet or purse on the payment terminal if you have more than one contactless Card in it. Take out your American Express contactless Card and touch that to the terminal instead.
Your contactless Card is also a Chip and PIN Card. You decide how you use your Card, so tell the retailer you'd prefer not to use contactless.
Your contactless Card is also a Chip and PIN Card. You decide how you use your Card, so tell the retailer you'd prefer not to use contactless.
Not all merchants accept contactless. You can ask the salesperson at the shops or check that the payment terminal is enabled for American Express contactless payments by looking for the contactless symbol. If it is, but your Card isn't working, please contact us by calling the phone number at the back of your card
Not all merchants accept contactless. You can ask the salesperson at the shops or check that the payment terminal is enabled for American Express contactless payments by looking for the contactless symbol. If it is, but your Card isn't working, please contact us by calling the phone number at the back of your card
You can use your contactless Card abroad in all shops that display the contactless and American Express logos. The contactless transaction limit, without the need to enter your PIN varies in each country.
You can use your contactless Card abroad in all shops that display the contactless and American Express logos. The contactless transaction limit, without the need to enter your PIN varies in each country.
Yes, your contactless purchases are eligible for rewards like any other transaction.
Yes, your contactless purchases are eligible for rewards like any other transaction.
All payments, including contactless payments, can take up to 48 hours to be processed and appear on your statement. You should still be able to monitor your transactions through the transaction SMS and transaction alert on your mobile app.
All payments, including contactless payments, can take up to 48 hours to be processed and appear on your statement. You should still be able to monitor your transactions through the transaction SMS and transaction alert on your mobile app.
Contactless payments are designed to let you make inexpensive purchases quickly and conveniently, so you won't always be offered a receipt. Although, most retail staff will be happy to give you one if you ask.
Contactless payments are designed to let you make inexpensive purchases quickly and conveniently, so you won't always be offered a receipt. Although, most retail staff will be happy to give you one if you ask.
All our customers are covered through our Fraud Protection Guarantee. However, you will be liable until you report the Card is lost or stolen. After reporting, we will take the necessary actions to block the Card and will be liable for any transactions that will go through.
All our customers are covered through our Fraud Protection Guarantee. However, you will be liable until you report the Card is lost or stolen. After reporting, we will take the necessary actions to block the Card and will be liable for any transactions that will go through.
Yes, your Card can be used in transit terminals where the Contactless symbol is displayed.
Yes, your Card can be used in transit terminals where the Contactless symbol is displayed.
Yes.
Yes.
It depends on the terminal. Most terminals will not have a maximum limit for contactless transactions with PIN, the maximum limit would be the same as your normal transaction.
It depends on the terminal. Most terminals will not have a maximum limit for contactless transactions with PIN, the maximum limit would be the same as your normal transaction.
No, the same PIN will be used for both contact and contactless transactions.
No, the same PIN will be used for both contact and contactless transactions.
No, you can use your Contactless card for as many transactions a day as your regular Card.
No, you can use your Contactless card for as many transactions a day as your regular Card.
No, the contactless feature is built into your card and you do not have the option to turn off or disable the functionality. You can insert the Card and enter your PIN.
No, the contactless feature is built into your card and you do not have the option to turn off or disable the functionality. You can insert the Card and enter your PIN.
Yes, your card can be used for ATM withdrawals as a contact method or at ATMs that support contactless technology.
Yes, your card can be used for ATM withdrawals as a contact method or at ATMs that support contactless technology.
Your contactless purchases will appear as normal transactions in your monthly statement.
Your contactless purchases will appear as normal transactions in your monthly statement.
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